FAQ
What is Gemina Jewelry made of?
Most Gemina pieces are 925 sterling silver, including every ring and bracelet we make. Some styles are silver-plated or gold-plated, chosen so a piece can be made at a size and weight that solid silver would make heavy and far more expensive. Our pearls are freshwater pearls, shell pearls or simulated pearls, and we say which on every product. Nothing here is left vague.
What are the ear posts made of?
Every pair of Gemina earrings has 925 sterling silver ear posts, including the styles where the rest of the piece is plated. We list the metal for each part separately, so you always know exactly what sits against your skin.
How do I choose my ring size?
Many of our rings are free size or elastic, so they fit most fingers. Sized rings list their size in the product title and details. If you are unsure, measure a ring you already own or reach out to us before ordering.
How do I care for my sterling silver?
Avoid water, perfume and lotion, and take your pieces off before showering or swimming. Wipe gently with a soft cloth to keep the shine, and store in a dry place when not worn.
Will sterling silver tarnish?
Sterling silver can naturally darken over time, especially with moisture. This is normal and easy to fix with a soft polishing cloth, and regular wear actually helps keep it bright.
Can I stack and layer Gemina pieces?
Yes. Most of our rings and bracelets are designed to be stacked and layered. Look for our Stackable Pieces collection for styles that work well together.
Do you ship to my country?
We ship from Toronto to addresses in Canada and the United States. Orders leave within 2 business days. Canada usually arrives in 3 to 7 business days, the United States in 5 to 10. Shipping is free on orders over CAD $120. Below that it is a flat CAD $10 per package. For US orders, any customs duties are the responsibility of the recipient.
What is your return and exchange policy?
Unworn pieces can be returned within 30 days of delivery, in their original packaging. For hygiene reasons, earrings can't be returned or exchanged unless there's a quality issue. If anything arrives damaged or defective, email us within 72 hours with a photo and we will replace it or refund you in full. Full details are on our Our Promise page.